Food Server

JOB DESCRIPTION

Title: Food Server
Reports To: Front of House (FOH) Managers
Non-Exempt: Hourly Rate of Pay

BASIC FUNCTIONS:
The Server is responsible for selling and serving food & beverages using their knowledge, hospitality and service skills. Must be outgoing, conscientious and professional with excellent knowledge of food & alcoholic beverage selections. The Server operates effectively as part of a team, communicating clearly to ensure smooth operations and quality service.

ESSENTIAL DUTIES AND RESPONSIBILITES:
♣    Understand completely all policies, procedures, standards, and guidelines of the company.
♣    Ensure that all guests feel welcome and are given responsive, and friendly service.
♣    Coordination of service sequence within entire station.
♣    Proper and professional greeting of guests within one minute of their arrival.
♣    Proper and professional merchandising of the menu, special and wine menus.
♣    Takes food, beverage and wine order with specified timing guidelines.
♣    Set-up of the dining room with attention to the placement of tables, chairs, glassware, utensils and napkins on tables. Polishing all silverware, plates and glassware used for service.
♣    Correct and precise computation of each guest’s bill.
♣    Assist with quickly and correctly transporting food from the kitchen to the guest.
♣    Up-to-date knowledge of menu items including major components, unfamiliar ingredients, and appropriate utensils for service.
♣    Respond appropriately to guest requests, executing food safety and allergy protocols.
♣    Setup and re-setting dining room, completing opening and closing assignments.
♣    Engage management for any guest issue or complaint.
♣    Any additional duties or special projects as requested by management.

Qualifications and Skills:
♣    3 + years as a food server, in a fine dining high volume restaurant, Asian restaurant a plus
♣    Excellent knowledge of food preparation, serving techniques, cocktails and wine service
♣    Proof of eligibility to work in the US.
♣    Fluent in both written and spoken English
♣    Possess basic math skills
♣    Knowledgeable in use of POS systems
♣    Friendly and out going. Enjoys being part of a team
♣    Exceptional work ethic, attention to detail, organized, work well under pressure
♣    Current on all food and beverage trends, including liquor, beer, and wine service
♣    Interest in Asian cuisine and culture
♣    Be able to work in a standing position for long periods of time (up to 8 hours).
♣    Be able to reach, bend, stoop and frequently lift up to 40 pounds
♣    ServSafe Certification